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01
Control Hub Administration
Configure organizations, services, licenses, administrator roles, users and locations.
Cisco Cloud Calling Training
Webex Calling Training
Administration, PSTN, Local Gateway and Migration
Learn how to deploy, configure, administer and support Cisco Webex Calling. Build practical skills across Control Hub, users, devices, locations, dial plans, PSTN connectivity, Local Gateway, calling features and migration from Cisco Unified Communications Manager.
- Five days of live instruction
- 100 hours of dedicated lab access
- Guaranteed-to-run class
- Dual CCIE-certified instructor
- Two-year free retake policy
- Five-year eLearning access
Private and corporate group training options are available.
Preview Webex Calling Training
Watch practical Control Hub, calling,
administration and migration demonstrations.
Five-Day Instructor-Led Course
$3,499 USD
per attendee
Live online course schedule
Upcoming Webex Calling Training Dates
Search the schedule and select a class that fits your availability. Dates, delivery time zones, pricing and registration options are loaded dynamically below.
| Course | Course Date | Location | Individual Price | Register |
|---|---|---|---|---|
| WebEx Calling Training | 09-07-2026 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,499.00 | |
| WebEx Calling Training | 10-05-2026 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,499.00 | |
| WebEx Calling Training | 11-02-2026 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,499.00 | |
| WebEx Calling Training | 12-07-2026 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,499.00 | |
| WebEx Calling Training | 01-04-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,499.00 |
Practical course outcomes
Master Cisco Webex Calling Deployment
Build the practical skills required to configure, administer, migrate and troubleshoot enterprise Webex Calling solutions.
02
Users and Devices
Provision users, workspaces, phones, applications, devices and calling features.
03
Dial Plans and Routing
Configure numbers, extensions, trunks, route groups, dial plans and enterprise call routing.
04
PSTN Connectivity
Compare Cisco Calling Plans, Cloud Connected PSTN, premises PSTN and Local Gateway options.
05
CUCM Migration
Plan and perform migrations from Cisco Unified Communications Manager to Webex Calling.
06
Troubleshooting
Diagnose registration, calling, routing, PSTN, media and Local Gateway problems.
More than a five-day class
Everything Included with Your Training
Combine live Webex Calling instruction with dedicated lab practice, long-term eLearning resources and the opportunity to attend the course again.
Live Training Package
- Five days of instructor-led training
- Guaranteed-to-run class
- Live deployment demonstrations
- 100 hours of dedicated lab access
- Dual CCIE-certified instructor
- Two-year free retake policy
Extended eLearning Access
- Five years of eLearning access
- Webex Calling training videos
- Migration and deployment demonstrations
- UCaaS and CCaaS learning resources
- Updates during the access period
- Package value of $1,899 USD
Five-day curriculum
Webex Calling Course Outline
Open each day to review the primary administration, PSTN, Local Gateway, migration and troubleshooting topics.
Day 1: Webex Calling Architecture and Control Hub
- Webex cloud and Calling architecture
- Control Hub administration
- Organizations, subscriptions and licensing
- Locations and calling-service configuration
- Administrator roles and analytics
Day 2: Users, Workspaces, Devices and Features
- User and workspace provisioning
- Phone and device configuration
- Webex App calling behavior
- Voicemail and calling permissions
- Hunt groups, call queues and auto attendants
Day 3: PSTN Connectivity and Local Gateway
- Webex Calling PSTN options
- Cisco Calling Plans
- Cloud Connected PSTN
- Premises-based PSTN
- Local Gateway deployment and registration
Day 4: Dial Plans, Trunks and CUCM Migration
- Numbers, extensions and enterprise dial plans
- Trunks, route groups and routing priorities
- Calling permissions and number translation
- CUCM to Webex Calling migration planning
- User, device and number migration workflows
Day 5: Operations, Analytics and Troubleshooting
- Calling analytics and service monitoring
- Device and registration troubleshooting
- Dial-plan and PSTN troubleshooting
- Local Gateway diagnostic tools
- Media-quality and call-detail analysis
Recommended audience
Who Should Attend?
Designed for professionals responsible for deploying, administering, migrating or supporting Cisco Webex Calling solutions.
Recommended preparation
Voice and Networking Fundamentals Are Recommended
Participants should understand basic IP networking, enterprise telephony, dial plans, SIP and common Cisco collaboration concepts.
Course questions
Webex Calling Training FAQ
Is this a live instructor-led course?
Yes. This is a five-day live instructor-led course with
demonstrations, guided exercises and instructor support.
Is the class guaranteed to run?
Yes. Once registration and payment are completed, the
selected class is guaranteed to run according to
VoiceBootcamp's applicable scheduling terms.
Does the course cover Local Gateway?
Yes. The course covers Local Gateway architecture,
registration, PSTN integration, trunks, dial plans
and troubleshooting.
Does the course cover CUCM migration?
Yes. The course includes migration planning for users,
devices, numbers and enterprise calling services from
CUCM to Webex Calling.
How much lab access is included?
The instructor-led package includes 100 hours of
dedicated hands-on lab access.
Does the course include a free retake?
The package includes a two-year free retake, subject to
VoiceBootcamp scheduling and retake terms.
Is corporate training available?
Yes. Private online and corporate group delivery can
be arranged based on your organization's requirements.
Ready to Deploy Cisco Webex Calling?
Select an upcoming five-day class or contact VoiceBootcamp for private and corporate delivery.