VoiceBootcamp Instructor-Led Training
Learn to deploy, configure and troubleshoot Amazon Connect
Build job-ready skills with five days of practical Amazon Connect training. Learn to deploy, configure, administer and troubleshoot Amazon’s cloud contact center, design customer contact flows, manage routing and integrate AWS services to deliver effective omnichannel customer experiences.
Looking for Amazon Connect Developer training? Request developer-course information.
Preview practical Amazon Connect configuration, contact flow development, AWS integration and troubleshooting demonstrations.
Upcoming live classes
Choose an upcoming instructor-led Amazon Connect Training session. Review available dates, delivery options and registration details below.
| Course | Course Date | Location | Individual Price | Register |
|---|---|---|---|---|
| Amazon Connect Training | 11-02-2026 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 | |
| Amazon Connect Training | 12-14-2026 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 | |
| Amazon Connect Training | 01-04-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 | |
| Amazon Connect Training | 02-08-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 | |
| Amazon Connect Training | 03-01-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 |
AWS cloud contact center training
Develop the hands-on skills required to deploy, configure, administer and troubleshoot Amazon Connect and its supporting AWS services.
Course curriculum
Frequently asked questions
Yes. The course is delivered as five days of instructor-led training with demonstrations, guided exercises and practical Amazon Connect labs.
The course includes 100 hours of dedicated lab access for practicing Amazon Connect configuration, contact flows, routing and AWS integrations.
Yes. The course introduces practical Amazon Connect integrations with Lambda, Lex and other supporting AWS services.
Yes. A two-year free retake policy is included, subject to course scheduling and applicable registration terms.
Yes. VoiceBootcamp also offers Amazon Connect Developer training focused on Lambda, Lex, APIs and advanced integrations. Use the Request Information button for details.
Ask about upcoming classes, private team delivery and developer-training options.